Pharmacy

Coverage of prescription medications is the most commonly used benefit in your health plan and one of the most costly. Be sure to ask the right questions when you are prescribed your next prescription. Using a generic medication offers significant savings. If you are looking for convenience, consider PreferredOne’s mail service delivered through Fairview Mail Service Pharmacy or use the many participating retail pharmacies in your area.

Note: The information on this page is for PreferredOne members with a pharmacy benefit administered by ClearScript. Check your PreferredOne member card to see if ClearScript is listed. All PreferredOne Insurance Company and PreferredOne Community Health Plan members have ClearScript. PreferredOne Members can always login or register on My Account for more detailed information on your pharmacy benefit and formulary or contact Pharmacy Help Desk at the phone number listed on the back of your member ID card.

Pharmacy Help Desk 24 hours/7 days a week:
Call the pharmacy phone number listed on the back of your PreferredOne Member ID Card.

Need Assistance?

The PreferredOne Customer Service Call Center is available between 7:00 a.m. and 7:00 p.m. CST, Monday through Friday.

Twin Cities Area:
763.847.4477
Outside the Metro Area:
1.800.997.1750
For Hearing Impaired:
763.847.4013 (TTY)

customerservice@preferredone.com

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