Contact PreferredOne

Need to talk to someone at PreferredOne? The phone numbers below will get you in touch with the right person, right away. You can also send us comments below, please include your name, email and/or phone number so we may better serve you. We look forward to hearing from you!

General Information and Human Resources:

Office Hours: 8:00 AM – 5:00 PM, Monday-Friday

PreferredOne Corporate Office (Map)
6105 Golden Hills Drive, Golden Valley, MN 55416-1023
Twin Cities Area: 763.847.4000
Outside Metro Area: 1.800.940.5049
TTY (for Hearing Impaired): 763.847.4013
Fax: 763.847.4010

Customer Service Call Center:

Call Center Hours: 7:00 AM – 7:00 PM, Monday-Friday
Office Hours: 8:00 AM – 5:00 PM, Monday-Friday

Pharmacy Help Desk 24 hours/7 days a week:
Call the pharmacy phone number listed on the back of your PreferredOne Member ID Card.

PreferredOne Administrative Services (PAS) - TPA
PO Box 59212, Minneapolis, MN 55459-0212
Twin Cities Area: 763.847.4477
Outside Metro Area: 1.800.997.1750
Fax: 763.847.4010

PreferredOne Community Health Plan (PCHP) - HMO
PO Box 59052, Minneapolis, MN 55459-0052
Twin Cities Area: 763.847.4488
Outside Metro Area: 1.800.379.7727
Fax: 763.847.4010

PreferredOne Insurance Company (PIC)
PO Box 59212, Minneapolis, MN 55459-0212
Twin Cities Area: 763.847.4477
Outside Metro Area: 1.800.997.1750
Fax: 763.847.4011

PreferredOne PPO
PO Box 1527, Minneapolis, MN 55440-1527
Hours: 8:00 AM – 5:00 PM, CST., Monday – Friday
Twin Cities Area: 763.847.4400
Outside Metro Area: 1.800.451.9597
Fax: 763.847.4010

Group Sales & Marketing:

Twin Cities Area: 763.847.4007
Outside Metro Area: 1.800.940.5049, ext. 4007

Individual Sales & Marketing:

Twin Cities Area: 763.847.3020
Outside Metro Area: 1.800.940.5049, ext.3020

PPO Sales & Marketing:

Twin Cities Area: 763.847.4400
Outside Metro Area: 1.800.940.5049, ext. 4400

Send Us Your Comments

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Member Account:
Member ID:
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Question or Comment:

Please share your questions or comments. If you are a member, please include your name, member account, member id number, email and/or phone number so we may better serve you.



Need Assistance?

The PreferredOne Customer Service Call Center is available between 7:00 a.m. and 7:00 p.m. CST, Monday through Friday.

Twin Cities Area:
763.847.4477
Outside the Metro Area:
1.800.997.1750
For Hearing Impaired:
763.847.4013 (TTY)

customerservice@preferredone.com

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