WHEN YOU NEED CARE NOW

ONLINE CARE

Looking for health care quickly without leaving home? Getting care online is a great option when you or a family member have a basic health care need like a cold, flu, pink eye, allergy and many other conditions. You can also save money. Online costs less than an office clinic or urgent care visit.

Through MDLIVE you have 24/7 access to board certified doctors, pediatricians, therapists and dermatologists

Using MDLIVE is as easy as one, two three

Step 1

Activate your account

Setting up your secure
account only takes minutes

Visit MDLIVE.com/PreferredOne

Step 2

Request a visit

You can have a doctor visit right
away or schedule an appointment
– all by phone, computer or app

Step 3

Feel better

Get treated by one of our
doctors who can prescribe
medication if necessary

Fast, Hassel-free Virtual Care

What is cared for and costs of visits

Click here for Cost of Visits

Medical Care

Allergies
Birth Control*
Cold & Flu
Cough
COVID-19
Ear Pain
Headache
Insect Bites
Medication Refills
Pink Eye
Rash
Sinus Problems
Sore Throat
UTI (Adults Females, 18+)
Yeast Infections
And more

Behaviorial Health

(Therapy or Psychiatry)

Addictions
Aging & Caregiver Support
Anxiety
Bipolar
Depression
Grief & Loss
LGBTQ+ Support
Life Changes
Obsessive Compulsive Disorder (OCD)
Panic Disorders
Parenting Support
Phobias
Relationship Issues
Stress Management
Trauma & PTSD

Dermatology

Acne
Alopecia (Hair loss)
Boils
Cold Sores
Cysts
Dermatitis (including Maskne)
Eczema
Folliculitis
Fungal Skin Infections
Hives
Keratosis
Rosacea
Skin Pigmentation Disorders
Suspicious Spots & Moles
Warts

Looking for health care quickly without leaving home? Getting care online is a great option when you or a family member have a basic health care need like a cold, flu, pink eye, allergy and many other conditions. You can also save money. Online care costs less than an office clinic or urgent care visit.

Where to Get Care

There are several options for virtual care. In many cases, you can schedule a phone or video appointment with your primary care doctor. Some specialty providers offer virtual visits too. You schedule virtual visits the same way you scedule in-person visits. Check with your provider for availability. Fees for these services may vary, so ask your primary care provider or call customer service to make sure you understand your coverage.

Participating online providers vary by PreferredOne network. If you are a PreferredOne member login to My Account to view online clinic providers specific to your network and access coverage details. You can also find online providers by network using our provider search.

Online diagnosis and treatment service for common medical conditions.