The mission of the Quality Management (QM) Program is to identify and act on opportunities that improve the quality, safety, value of care, and service provided to PreferredOne members both independently and/or collaboratively with contracted practitioners and community efforts.

Quality Focus

In today's healthcare environment, our members are faced with challenges like never before. Keeping abreast of changes in the healthcare environment such as new technology and current standards of care is often difficult. PreferredOne hopes the following information will assist you in making high quality, safe health care choices for yourself and your family.



Helps consumers make smarter health care choices by showing them what steps hospitals are taking to reduce preventable medical mistakes.

Joint Commission on Accreditation of Healthcare Organizations (JACHO)

Find a health care orginization that meets the Join Commission's patient safety and quality standards.

Area hospitals are required to report to the Minnesota Department of Health when any of 20+ identified preventable adverse event occur. The first report was released to the public in January 2005.

Hospital Compare

A U.S. Department of Health & Human Services tool to provide information on how well hospitals in your area care for adult patients with certain medical conditions. This information compares the quality of care hospitals provide and was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other Federal agencies and the public.

Offers quality information about Minnesota hospitals, and is the product of a join partnership among the Minnesota Hospital Association, Stratis Health, and more than 100 hospitals around the state.

Home Healthcare

Home Health Compare

A tool created by Medicare that provides you with information on how well tha home health agencies in your area care for their patients.


Collaboration between local health plans and medical groups dedicated to improving patient care in Minnesota.

  • Minnesota HealthScores in Minnesota Community Measurements (MNCM) new public reporting website. Minnesota HealthScores in a non-profit website that provides objective information on the quality on health care in Minnesota and surrounding areas. Use this site to help you choose the best health care providers for you and your family.

This directory identifies physicians who have been "recognized" for performing well in diabetes and heart/stroke programs created by the National Committee for Quality Assurance (NCQA).