BEHIND YOU WITH CONFIDENCE

PREFFEREDHEALTH


Health insurance means you can live your life securely, knowing you have the financial support and exceptional doctors you need to recover from unexpected illnesses or injuries. When you need us, know that PreferredHealth stands ready to help you understand your care options and coverage so you can focus on feeling better or living a healthier life.

PreferredHealth Provider Network

With PreferredHealth we coordinate care delivery across PreferredHealth providers to offer a better patient experience, improve care, and lower healthcare costs.

You can choose from more than 5,000 doctors, 1,300 clinics, 12 hospitals plus online care, urgent care and convenience care locations across the metropolitan area.

Fairview Health Services (which includes all HealthEast locations) and North Memorial Health are in your network, along with the University of Minnesota Medical Center and the University of Minnesota Masonic Children’s Hospital. Several other clinics are also in the network such as Apple Valley Medical Center, Entira Clinics (starting January, 2019), North Clinic and Northwest Family Physicians. For a complete listing, go to Find a Doctor.

PreferredHealth Benefits

For coverage details, ask your employer or refer to your Summary of Benefits and Coverage document (SBC). Your PreferredHealth plan also includes:

  • OnCare.org

    Get diagnosed and treated online for dozens of minor conditions 24/7.

  • Prescriptions and Pharmacies

    Prescription coverage is the most used - and one of the most important - benefits in your health plan. Learn more about your pharmacy benefit.

  • Fitness Credit

    Work out 12 times a month at participating fitness facilities and receive a $20 credit towards your monthly membership dues.

  • Health and Wellness Information

    Check out our online health tools and lifestyle management programs.

  • Member Discounts

    Save on a variety of popular healthy living products and services.

  • Quit for Life

    PreferredHealth partners with Quit for Life to provide a smoking cessation program.

  • Employee/Member Assistance Program

    24 Hour, free and confidential telephone consultation for responding to life's challenges such as relief from stress or help with financial and legal issues.

  • My Account

    Once you receive your member ID cards, make your life easier by registering for your secure member website at PreferredOne.com. You can check your deductible and out-of-pocket balances, view your claims and EOBs, or access your policy and pharmacy details.

  • My Chart

    My Chart is your secure, online connection to your health information. Visit your PreferredHealth provider’s website and sign up for My Chart.

We'll call you

A few weeks after you are enrolled you will receive your member ID cards, we’ll give you a call to introduce your new health plan benefits and resources. It’s a way to quickly share the features you’re most likely to use and to answer any questions you may have about your coverage. If you need help transferring prescriptions or medical records, choosing a doctor or scheduling an appointment, we can take care of all those details for you right away.

Customer Service

Call 763.847.4444 or 1.844.346.4414 if you have questions about your health benefits, want to speak with a nurse or need to schedule an appointment for care.