Register for My Account


Members

Registered members can access their PreferredOne account benefits and claims information by registering. In just moments you will have access to:

  • View claims information and Explanation of Benefits (EOBs)
  • View your benefits coverage
  • Check your deductible and out-of-pocket balances
  • Enroll in electronic EOBs
  • Search for providers in your network
  • Fitness Advantage enrollment information
  • Request a member ID card

Have your member ID card ready.

Get Started
Register other accounts

Need Assistance?

The PreferredOne Customer Service Call Center is available between 7:00 a.m. and 7:00 p.m. CST, Monday through Friday.

Twin Cities Area:
763.847.4477
Outside the Metro Area:
1.800.997.1750
For Hearing Impaired:
763.847.4013 (TTY)

customerservice@preferredone.com

Facebook LinkedIn Twitter

Nondiscrimination Notice

Language Assistance Available

Star Tribune Top Places To Work
Member    |    Employer    |    Broker    |    Provider    |    Payor    |    Job Opportunities