Register for My Account


Registered members can access their PreferredOne account benefits and claims information by registering. In just moments you will have access to:

  • View claims information and Explanation of Benefits (EOBs)
  • View your benefits coverage
  • Check your deductible and out-of-pocket balances
  • Enroll in electronic EOBs
  • Search for providers in your network
  • Fitness Advantage enrollment information
  • Request a member ID card

Have your member ID card ready.

Get Started
Register other accounts

Need Assistance?

The PreferredOne Customer Service Call Center is available between 7:00 a.m. and 7:00 p.m. CST, Monday through Friday.

Twin Cities Area:
Outside the Metro Area:
For Hearing Impaired:
763.847.4013 (TTY)

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