WEBSITE HELP INFORMATION

FORGOT USERNAME


Members can lookup their online account Username here. Providers should contact their provider relations representative for assistance, Employers and Brokers should contact their account management representative. If you have any questions or problems, please Contact Us.

To look up your member Username, you will need your PreferredOne Administrative Services, PreferredOne Community Health Plan or PreferredOne Insurance Company ID card. All information is required.

Member ID Number:
Account Number:
Home Zip Code:
Birthdate of this Member: (mm/dd/yyyy)