PreferredOne has teamed up with Fairview, HealthEast and North Memorial to offer employees an exciting new group health plan called PreferredHealth. PreferredHealth is the largest accountable care organization (ACO) network in Minnesota. That means greater access to top doctors, clinics and hospitals in the Twin Cities.
Better access to care. You have access to more than 5,000 primary and specialty care providers, over 625 primary care and specialty clinics, and 13 hospitals throughout the metro and surrounding area.
More flexibility. You can choose freely from among three high-quality care systems and many independent clinics. No need to pick a specific clinic or get referrals to specialists.
Easy to use and understand. The PreferredHealth service team is available to help with any questions about your coverage, benefits, or how to get the medical care you need.
A PreferredHealth Patient Success Story
Find out how Carrie has the knowledge, skills and confidence to manage her health.
An Extra Step in Care
PreferredHealth goes beyond traditional health plans by actively looking for and closing any gaps in your care.
Exceptional Care at Leading Providers
Fairview, HealthEast and North Memorial represent three of the most honored and innovative healthcare systems in Minnesota. Their on-going partnership has resulted in PreferredHealth with more than 5,000 providers, 625 primary and specialty clinics, and 13 hospitals.
Want Care in Minutes? Try Online Care
Getting care online is a great option when you or a family member have a basic health issue, like a cold, flu, infection or allergy and many others. Simply go online and use the diagnostic tool to answer questions about your symptoms. A provider will review your results and respond with your diagnosis, treatment options - and prescription, if you need one - in less than an hour. You can also save. Online care costs less than an urgent care or office visit.
Member Information at PreferredOne.com
Just about everything you need to know is right at your fingertips when you register or login to My Account at PreferredOne.com. It's quick and secure and is an easy way to get your claims, coverage details, provider information and more.
PreferredHealth Customer Service
Answers to coverage, benefits and claims information.
Call: 763.847.4477 or 1.800.997.1750
Monday - Friday: 7:00 a.m. - 7:00 p.m.
Medical Services Questions
Assistance explaining medical services, scheduling an appointment, connecting with a doctor, transitioning medical records, or speak with a Nurse 24/7.
Call: 612.672.2932 or 1.855.480.7770, 24/7 service.