IMPROVING THE QUALITY AND COST OF HEALTHCARE

ABOUT US

Founded in 1984 and located in Golden Valley, Minnesota, the PreferredOne organization is comprised of three companies: PreferredOne Administrative Services, Inc. (PAS), PreferredOne Insurance Company (PIC), and PreferredOne Community Health Plan (PCHP).

Our Mission

PreferredOne's mission is to improve the value of healthcare for our members and employer customers. At PreferredOne, we serve that mission by:

  • Improving the quality and cost effectiveness of healthcare
  • Delivering absolute customer satisfaction
  • Supporting an excellent work experience for our employees
  • Being a partner in innovation to bring new products and services to the customers we serve.

In Our Community

PreferredOne is more than just a health insurance company. We are good corporate and community citizens as well. Our 400 employees are proud to support many community events that promote health and wellness.

Innovation

There's another reason why the number "one" appears in our name. We are constantly looking for ways to improve the value of our services.

First to...
  • Combine health plan, pharmacy benefit management, specialty pharmacy and mail service under a single organization
  • Introduce an accountable care organization network
  • Share comparative provider cost data for employees
  • Provide biometric testing with health financial incentives
  • Offer HRAs and HSAs in consumer-directed plans

Our Stats

Members enrolled: 367,000
Employers Served: 4,800
Employees: 400
Claims processed electronically: 2.2 million
Customer service monthly phone calls received and answered: 30,000
Contracted with 99% of clinics and hospitals in Minnesota